Refund Policy
Returns
Our policy lasts 15 days. If 15 days have passed since your purchase, unfortunately we cannot offer you a refund. We do not refund shipping costs, only the cost of the item. Shipping costs are only refunded if you have received faulty items.
To be eligible for a return, your item must be unused and in the same condition you received it. You should send it back to us in its original packaging. To complete the return, we ask you to attach a receipt or proof of purchase.
Return shipments that are lost will not be refunded: for this reason we invite you to use tracked shipping.
All orders can be returned using any shipping service provider. The address to ship to is: Gilardoni Decorazioni natalizie di Iris Negrini, via degli Artigiani 16, 22021 Bellagio (CO) - Italia, Tel: +39031952498, e-mail: info@bellagioglassornaments.com .
Our policy lasts 15 days. If 15 days have passed since your purchase, unfortunately we cannot offer you a refund. We do not refund shipping costs, only the cost of the item. Shipping costs are only refunded if you have received faulty items.
To be eligible for a return, your item must be unused and in the same condition you received it. You should send it back to us in its original packaging. To complete the return, we ask you to attach a receipt or proof of purchase.
Return shipments that are lost will not be refunded: for this reason we invite you to use tracked shipping.
All orders can be returned using any shipping service provider. The address to ship to is: Gilardoni Decorazioni natalizie di Iris Negrini, via degli Artigiani 16, 22021 Bellagio (CO) - Italia, Tel: +39031952498, e-mail: info@bellagioglassornaments.com .